Returns
Returns Policy
We want you to be happy with your purchase. If you're not satisfied with your order, you may return most items within 14 days of delivery for a refund or exchange.
Eligibility for Returns:
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Items must be unused, sealed, and in their original packaging.
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Returns must be initiated within 14 days of receiving your item.
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Certain products (e.g. opened medicine or hygiene items) are non-returnable due to safety regulations.
How to Return an Item:
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Contact us at sales@loperamide.co.uk with your order number and reason for return.
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We’ll provide return instructions and the return address.
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Pack the item securely and post it back to us.
Customers are responsible for return shipping costs unless the item is faulty.